What information do we collect?
In order to provide you with information about our services, we may collect personal information about you from our website, telephone conversations, emails, application forms and written communications. We will only use personal information you send us for the purposes for which you provide it. We may also receive information about you from other people, from a friend who wants to tell you about this website. We also gather general information about the use of our website, such as which pages are visited most frequently. We only use anonymous information and statistics which do not identify individual visitors. This information helps us improve the services and information we offer on our website. We may use service providers to help us collect this information.

How do we use this information?
Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use your personal information to provide you with the information you have requested. We will never use your personal information for marketing purposes or pass your information onto third parties unless you give us permission to do so. We may need to disclose your information if required to do so by law or in a response to a court order or request from a law enforcement agency. In exceptional circumstances, where we think someone is at serious risk of being harmed, we may contact the police or a local authority safeguarding team.

Do we use ‘cookies’?
‘Cookies’ are small pieces of information sent to a web server from a web browser, which enable the server to collect information from the browser. Essentially it takes the form of a small text file placed on your computer’s hard drive.

CVS BWF uses cookies to ensure that you can interact with our website successfully, to identify when you visit our website and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer or to personal information about you. We also work with Google Analytics to monitor use of our website. Google Analytics uses cookies to gather statistics about our visitors such as where you come from and what pages you look at on our site. Information collected in this way is anonymous and does not identify individual visitors. This information allows us to improve our website and the services we provide. For more information about Google Analytics, please see their privacy policy here.

If you want to prevent our cookies being stored on your computer in the future, you can do so through your browser settings. Further information on deleting or controlling cookies is available from AboutCookies.org

The transmission of information over the Internet is never 100% secure so while we try to protect your personal information, we can’t guarantee the security of any information you submit to us via our website. We take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for as long as is necessary for the purposes for which it is used.

Your consent
By providing us with your personal information you consent to the collection and use of that information for the purposes and in the manner described in this Privacy Policy.

Our website may contain links to websites run by other organisations. CVS BWF is not responsible for the privacy practices of other organisations’ websites so you should read their privacy policies carefully.

Right of access
You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. If you wish to exercise your rights please contact us.

We reserve the right to amend this privacy statement. The latest version will be available on our website so please check from time to time. By continuing to use this website you will be deemed to have accepted any changes.